Anjali answers for a demo home-services company: she books plumbers, electricians, AC technicians and cleaners, triages emergencies, reschedules visits, and explains the warranty — in English and Hindi, around the clock. Call her right here in your browser.
Anjali
Service coordinator · UrbanFix Home Services (demo)
Verified visitors get one free call and one chat per agent · demos are not recorded.
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Why it matters
Home-service calls are urgent and impatient — a missed call is a booked competitor. Anjali answers every call and turns it into a scheduled visit on the spot.
Booking, rescheduling and status calls stop interrupting the people doing the work. The day's schedule fills itself while your team stays on site.
Follow-up calls, warranty reassurance and AMC reminders happen on time, every time — so the customer who called once about a tap calls you for everything.
Watch a call
A leaking tap reported, triaged, and matched to a same-day slot — technician confirmed by SMS before the call ends. Every step the agent takes shows up as an action, not a promise.
Home Services
Captures the problem, the address area, and a preferred time, then offers the next available technician slot — often same-day.
A burst pipe and a dripping tap are not the same call. She spots emergencies, gives safe first steps, and prioritises the visit.
Plans change. She moves a visit to a new slot in one short conversation — no callback, no lost booking.
Explains what each service covers, the visiting-charge policy, and the 30-day workmanship warranty — clearly, before anyone commits.
Post-job check-ins and annual maintenance reminders keep customers serviced on time — and coming back to you, not a competitor.
Anything outside her brief gets acknowledged honestly, recorded with full context, and flagged for a human follow-up.
Who it fits
You can't answer the phone from under a sink. Every call gets picked up, triaged and booked while you finish the job in front of you.
Plumbing, electrical, cleaning and AC under one number — routed to the right service line and slotted without a dispatcher's morning chaos.
High volumes of repair and installation requests captured consistently, with warranty status and visit details recorded on every call.
The platform behind Anjali
The agent is built once from your documents and answers the same way on the phone and in the browser.
Orders, calendars, CRMs and webhooks — the agent acts on your stack mid-conversation instead of leaving notes.
A locked behaviour scaffold keeps every agent on the rails — no invented prices, no promises your policies don't make.
Full transcripts with per-stage response timings land in the console, so you can read exactly how each conversation went.
Voice technology
Choose the voice, pace and personality per agent — with a live preview — and it speaks that way on the very next call.
A dedicated turn-detection model reads live speech cues, so conversations feel continuous — never walkie-talkie.
English, Hindi and more Indian languages on speech models tuned for Indian accents and natural code-switching.
Security
Every call is encrypted end to end and runs on infrastructure we control, with strict tenant isolation and a full audit trail on every interaction.
Get started
Upload a document — a brochure, price list, or policy sheet — and talk to your own agent in minutes. No engineering required.
FAQ
What teams ask before putting an agent on their home services line.
In this demo she works from the company's service catalogue and captures the booking details for follow-up. On a real deployment, the agent connects to your job-scheduling system through secure integrations, so checking availability, reserving a slot, and confirming a technician happens inside the conversation.
From your own documents. Upload a rate card, service list, or policy document and the platform distills it into a structured profile the agent answers from. Edit anything in the console and the change is live on the very next call.
She triages first. Urgent problems get safe immediate steps and the earliest possible visit; anything that needs a human decision is flagged straight away with the caller's details and full context attached.
Only what's in policy — visiting charges, standard service prices, and the warranty. She never invents a repair estimate; the technician quotes after inspection, which is exactly what a good coordinator should say.
No — showcase calls are never recorded. On your own agents, you choose: full transcripts and per-stage latency analytics are available in the console for every call.