Comparison
Knowlarity, compared for Indian businesses.
Knowlarity, now part of Gupshup, built its name on cloud telephony for Indian businesses: virtual numbers, IVR and the Super Receptionist product many companies still run. Oye Hello answers the same phone line with an AI agent instead of a menu. Here is the fair version of that comparison.
Who Knowlarity is built for
Knowlarity is one of the original Indian cloud telephony companies, acquired by Gupshup, with virtual numbers, IVR, call routing and recording sold to businesses across India for over a decade. Its Super Receptionist product is precisely the pre-AI answer to the missed-call problem: a menu that routes callers to your team and takes messages when nobody picks up. Thousands of businesses run on it, and the plumbing works.
When Knowlarity is the better choice
- You want proven, conventional cloud telephony: numbers, IVR trees, routing and recording, from a long-established Indian operator.
- You are already in the Gupshup ecosystem for WhatsApp and messaging and want telephony from the same group.
- Your callers are comfortably served by a menu that routes to a human team during business hours.
When Oye Hello is the better choice
- You want the caller to get an answer, not a menu: the agent understands the question and resolves it from your business knowledge.
- After-hours and overflow calls matter: an IVR takes a message at 9 pm, an agent books the appointment.
- You want published usage pricing in rupees and a self-serve start, rather than a sales conversation.
Knowlarity vs Oye Hello, side by side
| Knowlarity | Oye Hello | |
|---|---|---|
| What answers the call | An IVR menu routing to your team, with voicemail when nobody is free. | An AI agent that holds the conversation, answers from your documents, books, and escalates with context. |
| Published pricing | Sales-led; no public rate card on their site.As elsewhere on these pages, no number is invented for a vendor that does not publish one. | Public: Rs 4.5/min on Sarvam voices, Rs 2.5/min on in-house voices, plus 18% GST. |
| Languages | IVR prompts in the languages you record; the conversation is with your team. | The agent itself speaks English, Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Gujarati and more, following the caller mid-sentence. |
| After hours | Voicemail or a message for the morning. | The same full conversation at any hour. |
| Evaluation | Contact sales for a demo. | Nine live demo agents from the browser, no account. |
Knowlarity figures above were read from www.knowlarity.com/ on 2026-08-23. Vendors change their pricing; check theirs and ours before deciding. Oye Hello’s current rates are on the pricing page.
Questions people ask
Is Oye Hello a Knowlarity alternative?
It is the next step past what Super Receptionist was built to do. Knowlarity's product organises and routes calls to humans; when no human is free it takes a message. Oye Hello replaces the menu-and-voicemail experience with an agent that actually answers the question, books the slot, and only involves your team when the conversation needs them. If a routed menu serves your callers well, the incumbent works; the difference shows on the calls it can only take a message for.
What does Knowlarity cost compared to Oye Hello?
Knowlarity does not publish a current rate card, so a fair number cannot be quoted. Oye Hello's pricing is public and usage-based: Rs 4.5 per minute on Sarvam voices, Rs 2.5 on in-house voices, before GST, with no seat fees. If you are comparing, get a written Knowlarity quote for your volume and set it against your expected talk minutes.
Can I keep my existing Knowlarity number?
Numbers can be ported or connected over standard SIP trunking, and new Indian numbers are provisioned through licensed carrier partners with full KYC. Keeping the number your customers already know is the normal path.
Hear it before you decide
The fastest way to judge any of these platforms is to talk to one. Oye Hello has nine live agents you can call from your browser with no account and no form, each answering for a different kind of business. Talk to one now, or read how the AI receptionist works.