Comparison
Retell AI, compared for Indian businesses.
Retell AI publishes its stack in unusual detail, down to the per-model rate. That transparency is genuinely useful, and it also makes the comparison with a rupee-priced Indian platform easy to do properly.
Who Retell AI is built for
Retell is a capable, well-documented phone-agent platform aimed at teams that want to see and control what each layer costs. Publishing a per-minute rate for each language model, rather than hiding it inside one blended figure, is a good practice that most of the market does not follow. It is built for a US-centred market and priced accordingly.
When Retell AI is the better choice
- You want to see and choose the cost of each layer, and to pick a cheaper or stronger language model per use case with the rate published up front.
- Your callers are primarily in the United States.
- You want features like knowledge bases priced as explicit line items you can turn on and off.
When Oye Hello is the better choice
- You are an Indian business that wants one rupee figure per minute rather than a stack of dollar line items to reconcile.
- Your callers speak Indian languages, including switching between them inside a sentence.
- You would rather upload a company document and get a working agent than assemble knowledge bases as billable components.
Retell AI vs Oye Hello, side by side
| Retell AI | Oye Hello | |
|---|---|---|
| Published price per minute | About $0.11/min all in on pay as you go, of which the voice engine is $0.055/min and the language model is charged separately by model.At the Rs 95/$ display rate, $0.11 is about Rs 10.5/min. | Rs 4.5/min on Sarvam voices, Rs 2.5/min on in-house voices, models included. Plus 18% GST. |
| Model choice | Per-model rates published, for example a light Gemini tier around $0.023/min and a Claude Sonnet tier around $0.08/min. | Model selectable per agent with reasoning depth tunable, included in the per-minute rate. |
| Add-on line items | Phone numbers around $2/month, knowledge bases around $8 per knowledge base per month. | Business knowledge comes from the documents you upload, at no separate charge. |
| India telephony and compliance | Global telephony; India-specific compliance is yours to arrange. | Indian numbers provisioned through licensed carrier partners with full KYC, and standard SIP trunking to keep your existing number. |
| Billing currency | US dollars. | Indian rupees. 1 credit equals Rs 1 of talk time. |
| Indian languages | Multilingual, with Indian languages not the stated focus. | Built India first, with Devanagari-native Hindi so pronunciation stays natural rather than flattened by romanised text. |
Retell AI figures above were read from www.retellai.com/pricing on 2026-08-23. Vendors change their pricing; check theirs and ours before deciding. Oye Hello’s current rates are on the pricing page.
Questions people ask
How does Retell AI pricing compare to Oye Hello?
Retell publishes roughly $0.11 per minute all in on pay as you go, which is about Rs 10.5 at the rate we use for display, plus line items such as around $2 a month per phone number and around $8 a month per knowledge base. Oye Hello is Rs 4.5 per minute on Sarvam voices or Rs 2.5 on in-house voices with the models included, before 18% GST. Retell's per-model transparency is a genuine advantage if you want to optimise the stack yourself.
Is Retell AI good for Indian languages?
It handles multiple languages, but India is not what it is built around, and the difference shows in the details rather than the headline. The tests worth running are a Hindi caller mixing English nouns mid-sentence, a Tamil caller reading out a pincode, and a call from a mobile on a noisy street. Those three cover most of what actually breaks.
What does Oye Hello include that is a paid add-on elsewhere?
Business knowledge. On several platforms a knowledge base is a monthly line item per base. Oye Hello builds the agent's knowledge from the documents you upload, and editing it in the console is part of the product rather than a billable component.
Hear it before you decide
The fastest way to judge any of these platforms is to talk to one. Oye Hello has nine live agents you can call from your browser with no account and no form, each answering for a different kind of business. Talk to one now, or read how the AI receptionist works.